indian railway customer care number enquiries helpline 24x7

Indian Railway Customer Care Number Toll-Free

A passenger may book meals by calling number

Dial- 1323

Catering Complaint or Suggestions

Dial- 1800 11 1321

Grievance relating Number

Dial- 138

General Inquiries number

Dial- 1800 11 1139

Railway Police helpline number

Dial- 1800 11 1322

Rail Vigilance helpline number

Dial- 155210

Indian Railway customer care number For Children and Women

Dial- 182

State Wise Railway Police toll-free

Dial- 1512

Lost/Missing Child Helpline number

Dial- 1098

Indian Railways Helpline Number 24X7

Dial- 011 39340000

Indian Railway Customer Care Number Zonal

Delhi railway customer care helpline you can contact given below number

Dial- 011-3934-0000

Mumbai railway helpline number If you live in Mumbai and travel by train then

Dial- 022-2530-0000

If you can also click Mumbai local railway helpline numbers

Hyderabad railway customer care no. you can contact this number

Dial- 040-2530-0000

Bangalore customer care no click to copy given below number

Dial- 080-2530-0000

Chennai train customer service click to copy below number

Dial- 044-2530-0000

Ahmadabad train helpline customer service

Dial- 079-2530-0000

Chandigarh train number

Dial- 172-2530-0000

Indian Railway Office Address

Headquarters: New Delhi

Indian Railway Catering and Tourism Corporation Ltd.,

B-148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi 110001

Indian Railways Office Zonal Locations:

Mumbai:

Purchase Officers, COS office,

1st Floor, N.A.B., CST, Mumbai

Fax no. of COS office: 22634313/22697215

Chennai:

Park Town,

Chennai, Tamil Nadu 600 003

Chennai Customer Care No. : 044-25300000

Delhi:

B-148, 11th Floor, Statesman House,

Barakhamba Road, New Delhi 110001

All Indian Railway Helpline Number

Reservation PNR/ticket Cancellation/Fare Inquiry, Seat availability, Current train running position

Dial- 139

click for Indian railway official site

139 Railway helpline menu and keywords

When you ask for pnr, fare, train arrival/departure/ train timing/ Availability of accommodation, train name/number, etc.

Dial- 139

At first when you call you will hear an appreciated message requesting the language choice in both Hindi and English languages.

Choose Language:

Press 1 for Hindi
Press 2 for English
Press 3 for Marathi

After Choose Language you are presented with the following selection options:

Press * to call directly to customer care executive
Press 1 for PNR Status
Press 2 for Arrival, Departure, Cancellation, Train Diversion status
Press 3 for Accommodation availability
Press 4 To Know About Fare Enquiry
Press 5 To book Ticket through UPI, Debit Card, Credit Card or Cash Card delivery by courier or in your email id
Press 6 to cancel reserved ticket
Press 7 for Wake up call or early alert
Press 8 for Wheel Chair Booking
Press 9 for ordering food menu

139 Reservation Train Helpline SMS Service

NOTE:139 NUMBER charges of Rs.3 per SMS applicable
And Also, you can call *139# to avail the USSD facility for all the above enquiries.

Purpose of SMS	SMS format	SMS to be sent to
For Reserved Ticket Berth Status Enquiry	IRPNR <10 digit PNR No.> Example: IRPNR 1234567890	139
For Train Arrival/Departure Enquiry	AD <Train Number> <Station STD Code> Example: AD 12859 022	139
For Accommodation Availability	SEAT <Train Number> <DOJ : ddmmyy> <Station from : STD Code><Station to : STD code> <Class> <Quota> Example : SEAT 1234 010712 0542 0571 SL G	139
For Fare Enquiry	FARE <Train Number> <DOJ : ddmmyy> <Station from : STD Code> <Station to : STD code> <Class> <Quota> Example: FARE 12562 010812 0542 0671 SL G	139
For Train Time Table	TIME <Train Number> Example: TIME 12321	139
For Train Number/Train Name	TIME <Train Number> or TN <Train Number> Example: TN 12341	139
To Spot/Locate Train	Example: SPOT <Train Number> or LOCATE <Train Number> Example: SPOT 12561 or LOCATE 12561	139
For all the above	HELP or RAIL	139
For Tracking Your Freight Consignment	FNR <11 Digit FNR>	08860622020
running train On Board Housekeeping Service (OBHS)	CLEAN <10-digit PNR number>	58888
For Lodging Complaints	Standard decent Message	9717630982
For Security of traveling passengers especially lady travelers	Standard decent Message	182 / 1800111322 (Voice)
For a medical emergency, food/catering, etc & Suggestions	Standard decent Message	138 (Voice & SMS)

Railway Complaint or Suggestion number

Dial- 1800-111-139

Dial- 1800-111-321 (Food Quality Complaint/Passengers Opinion Card)

Dial- 138 For Complaint/ Suggestions

Railway Police Helpline number

Dial- 1512 Police operated by State Government Police

Dial- 1800-111-322 Police under control of central govt

Security Helpline or Railway Police

If you feel unsafe in train especially women and children you can call:

Dial- 182 or Dial- 1800-111-322

Indian Railways Online Complaint

If those passengers have any problem with the services offered by Indian Railways, they can make a complaint through the customer care number or fill the details with the complaint through the link given below:

Click for Online Complaint

Click for Track your complaint

For to track SMS based web complaints

Indian Rail Enquiries

Click for Fare Enquiry

Indian Train Enquiry Click for Train between the station

Click for Seat Availability

Click for Complaint on twitter

Indian Train Complaint via SMS

Send you any complaint to number: 9717630982

Other Railway SMS Number having the same facility for the quick response

Enquiry	SMS Format	Send it to	Example
For PNR Enquiry	PNR <10-digit PNR number>	5676747 or54959	PNR 1234567890
Checking for Trains running between two stations	TL < starting city > < ending city >	5676747 or54959	TL Delhi Mumbai
Checking for Ticket Availablity	TA <train number > <starting city> <ending city> <journey date >	5676747 or54959	TA 2432 Delhi Mumbai 17Aug

Railway Coach Mitra Service

SMS using the number to 138 some SMS format syntax:

For Coach Cleaning	OB <Space> C<Space><PNR>
For Toilet Cleaning	OB<Space>T<Space><PNR>
For Watering	OB<Space>W<Space><PNR>
For Pantry Repair	OB<Space>R<Space><PNR>
For Pest/Rodent	OB<Space>P<Space><PNR>
For Linen/Bed Roll	OB<Space>L<Space><PNR>
For Electrical Repair	OB<Space>E<Space><PNR>

India Railway FNR Enquiry Online

The FNR (Frame Noise Reduction) service is used to eliminate fine noise from Blu-ray Discs.

click for FNR status

Heart Voice

May your journey be safe! Traveling can be stressful, but don't forget that the main goal of every trip is the positive experience you get when you see new places and meet new people. Congratulations on finding what you are looking for.

If you also have some memorable rail customer care experience, then do share in the comment and also share this post, thank you in advance.

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